Warranty Information
Thank you for choosing Click n Cart for your shopping needs. We stand behind the quality of our products and offer the following warranty terms to ensure your satisfaction and confidence in your purchase.
Product Warranty
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Scope of Coverage:
- The warranty covers manufacturing defects and faulty workmanship.
- It does not cover normal wear and tear, misuse, accidents, or damage resulting from unauthorized repairs.
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How to Claim Warranty:
- To initiate a warranty claim, please contact our customer service team at clickncart@hotmail.com within 14 days of discovering the issue.
- Provide your order number, a detailed description of the issue, and clear photographs or videos of the defect.
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Evaluation and Resolution:
- Our customer service team will review your claim and may request additional information or documentation.
- If the defect is confirmed to be covered under warranty, we will, at our discretion, repair, replace, or refund the product.
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Shipping Costs:
- For warranty claims, the customer is responsible for the cost of shipping the product to our designated service center.
- We will cover the cost of returning the repaired or replaced product to the customer.
Exclusions
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Non-Covered Items:
- The warranty does not cover accessories, consumables, or components subject to wear and tear, unless the defect is due to a manufacturing issue.
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Unauthorized Modifications or Repairs:
- The warranty is void if the product has been modified, altered, or repaired by unauthorized personnel.
Terms and Conditions
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Proof of Purchase:
- A valid proof of purchase (order confirmation or receipt) is required for all warranty claims.
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Transferability:
- The warranty is non-transferable and applies only to the original purchaser.
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Modifications to the Warranty:
- Click n Cart reserves the right to modify or amend the terms of this warranty at any time. Any changes will be communicated on our website.
Contact Us
If you have any questions or need to initiate a warranty claim, please contact our customer service team atclickncart@hotmail.com.
Thank you for choosing Click n Cart. We appreciate your trust in our products, and we are committed to ensuring your satisfaction.